FAQs
Quick answers to common questions.
How do I order?
Add items to your bag, go to checkout, fill in your delivery details and send the order on WhatsApp. We confirm availability, delivery fee and payment with you there.
Are your products authentic?
Yes. Our luxury perfumes and branded items are sourced from trusted suppliers, and we are happy to answer questions about any product before you buy.
Can I find products if I do not know the exact name?
Yes — use the search bar. If we cannot find an exact match, we suggest similar items. You can also browse by routine step from the Shop menu.
Do you deliver?
Yes. Delivery is available to most locations. The fee depends on where you are and is confirmed on WhatsApp.
Can I return a product?
Because of hygiene, opened beauty products cannot be returned. If an item arrives damaged or wrong, contact us within 48 hours and we will make it right.
Are press-on nails and lashes reusable?
Press-on nails and many lash styles can be reused with care. Check each product description for details.